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May 09, 2025
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ODL-605 Managing Change and Resistance4 semester credits
This course assesses the risks of organizational change. It develops an approach to plan and manage change that minimizes resistance–with full engagement from those impacted by the change. It addresses specific sources of resistance that remain, and demonstrates how to surface the resistance in a form that is visible, non-toxic, and actionable. Students will examine a change effort from their own experience and map out a step-by-step plan to frame it, implement it and assess its impact.
Pre-requisites: ODL-669 , ODL-670 or ODL-671 .
Delivery Method: Online
Grading Default: Letter
Learning Outcome(s):
Students will be able to:
- Take a closer look at themselves. Take stock of their own values; assess their own change readiness and their ability to be effective in the fact of resistance to change.
- Develop the vision; design the future reality with purpose and values in mind.
- Line up the way they “do business” on the inside of their organization to best serve the dynamic market outside their organization.
- Prepare the people (including stakeholders with sometimes conflicting interests) and the organization for change.
- Build strategies for change.
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