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May 09, 2025
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ODL-604 Strategies for Complex Change: Wicked Problems, Social Complexity and Emerging Trends4 semester credits
This course explores the complexities of “wicked problems”-problems with no clear solution and no agreed-upon formula for arriving at any solution. It examines the impact of high levels of social complexity-interested people from different professions; from different organizations; and, perhaps, from different parts of the world. Additionally it addresses the complications of emerging trends-in technology, society, the economy, and so on-that are beyond an individual’s control. Students will identify a wicked problem in their own experience and plan ways to navigate through it.
Pre-requisites: ODL-669 , ODL-670 or ODL-671
Delivery Method: Online
Grading Default: Letter
Learning Outcome(s):
Students will be able to:
- Recognize a wicked (or divergent) problem when they see one.
- Apply collaborative tools to get the best results with wicked or divergent problems.
- Manage collaboratively across culturally diverse and geographically dispersed teams.
- Anticipate the unexpected.
- Manage for high performance and resilience in the face of uncertainty.
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