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Apr 25, 2024
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ODL-612 Performance Consulting4 semester credits
Treats improving human performance as an individual, group and system issue. Focuses on linking human endeavor and envisioned business results for the attainment of business goals through performance excellence. Explores the elements of performance assessment – identifying performance issues, barriers, opportunities and needs, providing performance feedback and devising performance strategy. Critically examines performance consulting as a change intervention aimed at the creation of a performance culture. Updates the concepts of performance management, performance measurement and competency development based on changes in management paradigms and new thinking in the fields of OD and Human Resources.
Pre-requisites: ODL-669 , ODL-670 or ODL-671
Delivery Method: Online
Grading Default: Letter
Learning Outcome(s):
Students will be able to:
- Understand and appreciate the critical connections between human performance (organizational/leadership, group and individual levels) and business results.
- Identify the key strategic levers in assessing and improving performance.
- Understand and evaluate the various approaches to performance management and measurement.
- Understand the connection between organizational/leadership development and performance consulting.
- Look for patterns of thought and action that explains previous experiences of organizational/leadership success or failure and what contributed to either outcome.
- Formulate and implement both localized and comprehensive performance strategies.
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